Ruby Bet Review
A real new kid on the block, Rubybet is one of ProgressPlay’s homegrown brands and runs on the BetConstruct platform which means they can boast one of the most interesting interfaces around, with multi-view capability allowing punters to track several live games at the same time.
They can hold their own against the industry titans when it comes to market availability and betting markets too, easily matching them in numbers and not doing too badly with their odds either.
Being such a new bookie there are a few teething problems that need to be dealt with, but Rubybet certainly shows promise and outperforms most other new bookies by quite some distance.
Since Rubybet only launched in 2019 there is not much of a story to tell so far. Their mission statement is fairly straightforward in so much as they want to provide a safe, secure, and fun environment for those who enjoy gambling to do so in, and they clearly have ambition.
Unlike so many other new online bookmakers these days, Rubybet have not started life as a white label, but that’s only because they are the product of ProgressPlay Ltd, based in Malta and London. If the website feels familiar to you, it’s probably because ProgressPlay do have scores of white label casinos – and a few sportsbooks now – operating under their licence, so even though this isn’t one of them it will feel similar.
This isn’t a bad thing for Rubybet though, because ProgressPlay has adopted the help of BetConstruct to provide a platform, and RubyBet can be used to really show off what they can do.
Customer service is often what separates the good guys from the bad guys with new online betting outfits, so it’s a huge plus that help is on hand at Rubybet via live chat and email from 8am to midnight 7 days a week.
It is only the beginning for this sportsbook, and the first few years are usually very telling, so come back to me in a year or two and there will be more to tell no doubt.
Using the Interface
The traditional homepage has been done away with here, so it’s much more down to you as to how you want to go about things.
There are 6 main options:
- Event View – This will be blank until you navigate to a specific fixture, at which point you will see all of the betting options for that game. If the game is live you may also see a live info-graphic with real time information and animations plus game stats.
- Dashboard – This is the more traditional view and what most sites would have as a homepage. You have the sports list to use as normal and any featured games or upcoming games will be displayed in the centre of the page.
- Live Overview – This shows all games that are currently taking place sport by sport. You can use this to get a broad idea of what is available before deciding which fixtures you want to explore further. You can also make straightforward bets like match result from here.
- Live Multiview – This allows you to see up to 4 live fixtures side by side and incredibly you can still make use of the info-graphic and stats. Ideal when you are tracking a few fixtures at the same time and want to multi-task.
- Live Calendar – This displays all of the action for the next 7 days and can be customised to display only sports that are of interest to you. You can even make match result bets from here.
- Results – This will show the very latest results in whatever sport they happen to be from as a starting point, but you can search by sport, competition, and date to find the info you are after.
The site works from left to right in general, especially in Event View. Your sports list will show either live or pre-match events, then you can select the sport, the country, and the league, before moving along one column to view all of the available games in that league/competition. You then select a game and move along once more to see all of the betting lines.
It works a charm and makes the process flow very well indeed, plus, Rubybet make use of collapsible title bars and the like so anything that’s in the way or not of interest can be hidden.
You can also use the sportslist to search for a fixture directly or for anything within specific time frames (next, 1 hour, 3 hours, etc.) – it’s great.
For such a young brand it’s impressive to see just how many betting lines per event there are on show. See below for a quick example of what I’m talking about:
You get the idea. Even for lesser known sports the numbers match up to bookies that lead the industry.
What’s more, the sports list is varied and interesting enough to keep the average Joe happy as well as those who like to bet on the weird and wonderful worlds of bandy, bowls, and Alpine skiing.
It would be pertinent to point out that horse racing and greyhound racing are not currently available, though.
There is also a fully stocked casino at Rubybet with a horde of around 700 games in total. That’s enough to keep you occupied between matches, hey?
Plus, thanks to ProgressPlay’s good relationships with so many game developers you can play games from over 50 different studios including the big boys like NetEnt and Microgaming, through the younger but no less impressive Game Burger.
The same sense of customisation is apparent too, with players able to search for a specific game or a specific provider, as well as having the usual game categories like Slots, Jackpots, and Casino on hand.
The Live Casino is from Evolution Gaming so not much more need to be said about that, and any game can be ‘favourited’ to save you searching for it again next time.
Value for Money
The odds at Rubybet are certainly not to be sniffed at, and the experience onsite is a good one so there is value for money in that respect too.
When it comes to added value – things like odds boosts and promotions and the like – there is probably still some work to be done, even taking into account that this is a new bookie.
Aside from the welcome offer and a few free bets on specific football leagues I have yet to see anything interesting in the way of promotions. The same is not true of the casino, however, which has loads of them.
There is a VIP club which all registered players join automatically, but there isn’t anything very exciting listed there and you have to bet a lot to get anything worth having.
So as long as you are happy with the odds they won’t let you down, but if you like to feel as though you are getting something extra then you may be disappointed.
Must Try Harder
One serious area that Rubybet need to work on is their payment terms.
This is something that a lot of bettors consider very carefully before signing up with a new bookie and first impressions last, so this should be addressed asap if you ask me.
The methods of payment are not an issue at all, there are plenty of options for making a deposit, including:
- Bank Transfer
It’s the withdrawals that are the big problem. A 3 day pending period is inexcusable, followed by 1 day processing and then a transfer time of up to 7 days with some methods. That means you could be waiting almost two weeks for a withdrawal in some cases.
If anything is going to hinder the progress of Rubybet it is this. I hope they change things pronto because they show a lot of promise in most other areas.